Shipping policy

Shipping & Delivery Policy

Thank you for shopping at littlewild kids. We are dedicated to delivering your whimsical treasures as quickly and safely as possible. Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time (Handling Time)

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders (such as during seasonal collections or holidays), shipments may be delayed by a few days. Please allow additional days in transit for delivery.

• Order Cut-off Time: 2:00 PM (PST)

• Operating Days: Monday – Friday

2. Shipping Rates & Delivery Estimates

Shipping charges are shown at checkout. We offer the following shipping options for the United States:

Shipping Method	Estimated Delivery Time	Shipping Cost
Standard Shipping	7–10 Business Days	$4.90
Expedited Shipping	5–6 Business Days	$5.90
Free Standard Shipping ? Orders $99+	7?10 Business Days	$0.00

Note: Delivery delays can occasionally occur due to carrier issues beyond our control.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. You can monitor your package’s journey directly through our carrier's website.

4. Customs, Duties, and Taxes

littlewild kids ships domestically within the United States. Orders are not subject to customs duties, import fees or brokerage charges. The price shown at checkout is the price you pay.

Applicable state and local sales tax is calculated automatically at checkout based on your delivery address.

5. Damaged, Faulty or Incorrect Items.

If your order arrives damaged, faulty or incorrect, please contact us within 48 hours of delivery at support@littlewildkid.store. Please include:

• Clear photos of the item
• Photos of the packaging, including the shipping label
• A brief description of the issue

Please keep all packaging and the damaged goods until your claim is resolved, as carrier may be required for a carrier claim. Reports made after the 48-hour window may not be eligible

6. Incorrect Address Policy

If a package is returned to us due to an incorrect or incomplete address provided by the customer, the customer will be responsible for the redelivery shipping costs. Please double-check your shipping address at checkout.

7. Missing Packages

If tracking shows your package as delivered but you haven't received it, please first check with neighbours, building management and your local carrier — parcels are often left in a safe place. If it still can't be located, contact us and we'll help you open a carrier claim. We are not responsible for packages that are confirmed delivered or stolen and we recommend having orders delivered to a secure address. 

PLEASE NOTE: Use of a coupon code may bring your order under the $99 subtotal and will be charged shipping.